ORDERS :

If you want a product that’s sold out, do not hesitate to contact us on customer service so that we can order the products from you: [email protected]
We can also respond to and study your requests for custom orders.

PRE-ORDER:

A pre-order item will be made following your payment.
The manufacturing time is indicated on the article page. If you have any doubts, contact us by email for more information: [email protected]
Examples of deadlines: For seating 1 to 2 weeks. Mirrors 1 to 2 weeks. Furniture 2 to 3 weeks. For carpets, there are 1 to 2 months of manufacture.
This means that the amount of your order will be debited during payment, but the entire amount will be sent within a timeframe indicated on the product page.
No pre-order item can be delivered by express.

PAYMENT :

  • For Morocco: cash on delivery; Paypal and Credit card (Visa; MasterCard).
  • For the rest of the world: PayPal; Credit card (Visa; MasterCard).

SHIPPING

Delivery :

  • To Morocco 3 to 7 working days.
  • Rest of World: Standard shipping AMANA POST COLIS: 7 to 15 days delay.

Shipping address

Orders are sent to the shipping address entered on the order form. Make sure the address you entered is complete and accurate. We are not responsible for packages that are non-delivered due to incorrect shipping addresses.

International Buyers

All orders shipped to countries including the U.S. may be subject to import taxes, customs duties, and fees that are paid by the buyer. The value of payment received cannot be altered to decrease international customs fees. Additional charges for customs clearance must be paid by the buyer at the time of pick up.
We have no control over these charges. Customs policies vary widely from country to country, and you should contact your local customs office for further information.
When customs clearance procedures are required, it can cause delays beyond our control and beyond the original delivery estimates. Feel free to contact your local customs office for further information.