SHOPPING INFORMATION

The most important thing is to make sure to fill it with the material that will give you the most comfort use of your pouf.
– If you like it loose : you can fill it with fibers or foam.
– If you like it stiff like a chair : you can use cotton products (Old sheets, clothes, towels and newspapers)

No need to buy new filling, it is always better to do recycling for old things and that will be great for our planet.

Special prices are available for wholesale, please contact us and we will give you the best wholesale prices and the most professional service.

Depending on your location, It takes between 7 and 21 days to receive your package with AMANA POST COLIS.

Everything is feasible, everything is achievable! If you have a particular request on a dimension, a color or a material, do not hesitate to contact me, I will do my best to try to meet your request. A product that is not in the shop? Ditto, I can take care of finding it for you.

PAYMENT INFORMATION

It can be as quick as the same day or take 3 to 5 days. Timing is up to the banking institutions.

The product received does not correspond to the product ordered. we act as a third party to validate the non-compliance. If this is proven, the buyer will be reimbursed and we will have to recover his part and reimburse all the costs of the customer.

You have noticed that one or more items are damaged or broken upon receipt by the carrier, fill in the carrier’s slip to explain the problem and contact us on our email : [email protected]

I gladly accept returns, exchanges, and cancellations
Contact me within 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within 12 hours of purchase

You have a period of 14 days after receipt of your order to return your purchases to us for reimbursement if they are not suitable.

Please put each item back in its original packaging to ensure a hassle-free refund and facilitate the work of our logistics workshop.

Here’s how:

1-Make your return request by email: [email protected]

2-Place your items in the original packaging

3-Return your items to the address provided by our teams.

We do not do a standard exchange. For a new size, another model, or another color, simply reorder on the e-shop.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.